Emotional quotient by daniel goleman pdf




















Hope means not getting carried away by negativity or moments of depression. Optimism means assigning your failure to the things you can change, so that, in the end, things run smoothly. If you can change your destiny, there is no reason to be depressed. Optimism is essential for success in the business world, where people need to move fast and create their own opportunities! Note from 12 min Nugget: If you are master of your destiny, you are able to overcome the most difficult challenges!

It is an example of emotional intelligence at its best: Flow appears when we are fully committed to a task in which we are skilled. It is a mental zone where productivity is maximum. The focus is totally dedicated to the task and distractions, competitors and problems completely disappear.

Entering the flow is the optimum point of emotional intelligence when it comes to putting emotions at the service of performance and learning. In the flow, emotions are not only contained and channelled. They are stimulated and aligned with an immediate task. Getting stuck in the boredom of depression or in the agitation of anxiety are things that get you out of the flow. Flow is an experience that almost everyone has from time to time, especially when it achieves optimal performance and breaks down its barriers.

The brain becomes calm in this state of flux and makes a difficult task to be performed using a minimum of energy. Emotions are not manifested in words.

The ability to relate begs for this empathy , whether you need to advise a friend or want to create rapport with a potential business partner. People who have empathy skills are able to adjust to their environment and become more popular and friendly.

When you were a child, you would not physically imitate what you saw in other people. The relationship between the baby and the mother comes naturally from their close daily relationship. A child knows when the mother is sad or happy almost instinctively. That is empathy, and feeling emotionally connected. To connect, you have to care. Empathy means trying to feel the same, and if you do not mind , you end up developing your antipathy.

Often our empathic attitudes come from our moral judgments. Would you lie to not hurt your girlfriend? It is important to understand how empathy affects your judgment so that you make the morally correct decision for yourself.

The roots of morality must be found in empathy, since empathizing with those affected e. Most of our social contacts are subtle and gradually unfold, meeting by meeting. Emotional demonstrations have immediate consequences on your relationship with others on a day-to-day basis.

Each attitude wins or loses credit when it comes to showing our emotions to others. This emotional exchange occurs in a subtle and often confusing way. So we need to understand how we function. We humans often send emotional signals in every encounter with others and unconsciously imitate the emotions we see in others. Yes, emotions are contagious! Our signs affect others all the time. Do you know those friends who walk together every day? Notice how they speak in a similar way and act in sync.

This coordination of emotions is the adult version of the tuning between the baby and the mother. It is the true key to interpersonal efficiency. The more socially skilled we are, the better we control the signals we emit. Emotional intelligence refers to being able to control how much and how you expose your feelings. Popular people are those who make us feel good in their presence. In a couple, there are two distinct emotional realities, that of each one involved.

Men and women have different emotional models that come from their upbringing and even biological. Overall, women are better at communicating their emotions , while men tend to minimize and hide them. However, in the double role of psychologist and journalist, Goleman made the elements of emotional intelligence accessible to broad segments of society.

His impact has been even more profound on education. Thanks to Goleman, educators now recognize that emotional intelligence is every bit as important to learning as intellectual prowess or IQ. In some schools, courses geared toward developing emotional intelligence are mandatory. For decades, researchers have studied the reasons why a high IQ does not necessarily guarantee success in the classroom or the boardroom. This is the essential premise of EQ: to be successful requires the effective awareness, control and management of one's own emotions, and those of other people.

EQ embraces two aspects of intelligence:. Emotional Intelligence embraces and draws from numerous other branches of behavioural, emotional and communications theories, such as NLP Neuro-Linguistic Programming , Transactional Analysis, and empathy.

By developing our Emotional Intelligence in these areas and the five EQ domains we can become more productive and successful at what we do, and help others to be more productive and successful too. The process and outcomes of Emotional Intelligence development also contain many elements known to reduce stress for individuals and organizations, by decreasing conflict, improving relationships and understanding, and increasing stability, continuity and harmony.

The following excellent free Emotional Intelligence materials in pdf file format Acrobat Reader required to view are provided with permission of Daniel Goleman on behalf of the Consortium for Research on Emotional Intelligence , which is gratefully acknowledged:.

This is a detailed history and explanation of Emotional Intelligence. The Business Case for Emotional Intelligence - a paper by Dr Cary Cherniss featuring 19 referenced business and organizational case studies demonstrating how Emotional Intelligence contributes to corporate profit performance.

The paper is an excellent tool which trainers, HR professionals and visionaries can use to help justify focus, development, assessment, etc. Guidelines for Promoting Emotional Intelligence in the Workplace - a paper chiefly constructed by Cary Cherniss and Daniel Goleman featuring 22 guidelines which represent the best current knowledge relating to the promotion of EQ in the workplace, summarised as:.

As mentioned above, Daniel Goleman's approach to Emotional Intelligence is not the only one. The work of Mayer, Salovey and Caruso is also very significant in the field of Emotional Intelligence and can be explored further on John Meyer's Emotional Intelligence website. When teaching or explaining Emotional Intelligence it can be helpful to the teacher and learners to look at other concepts and methodologies, many of which contain EQ elements and examples.

Otherwise look at Amazon and search for 'activities for teaching emotional intelligence'. In this way we can see that one's strength in EQ is certainly linked to personal experience, especially formative years. Ethical business and socially responsible leadership are strongly connected to EQ.

So is the concept of love and spirituality in organisations. Compassion and humanity are fundamental life-forces; our Emotional Intelligence enables us to appreciate and develop these vital connections between self, others, purpose, meaning, existence, life and the world as a whole, and to help others do the same.

Empathy and active interpretive modes of listening are also very relevant to EQ. Ingham and Luft's Johari Window and associated exercises on the free team building games section also help explain another perspective. That is, as a rule, the higher a person's EQ, the less insecurity is likely to be present, and the more openness will be tolerated. A person's preparedness to expose their feelings, vulnerabilities, thoughts, etc. Again the converse applies. Explore Magazines. Editors' Picks All magazines.

Explore Podcasts All podcasts. Difficulty Beginner Intermediate Advanced. Explore Documents. Daniel Goleman. Uploaded by Rekha Aranha. Did you find this document useful? Is this content inappropriate? Report this Document. Flag for inappropriate content. Download now. Related titles. Carousel Previous Carousel Next. Social Intelligence and the Biology of Leadership.

Namasmaran and Stress Dr. Shriniwas j. Jump to Page. Search inside document. As Goleman shows, we all possess the potential to improve our emotional intelligence--at any stage in our career. Beyond expertise 1. Were being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how we handle ourselves and each other.

Some misconceptions First, emotional intelligence does not mean merely being nice Example, bluntly confronting someone with an uncomfortable but consequential truth they have been avoiding.

What employees want A survey of American employers reveals that more than half the people who work for them lack the motivation to keep learning and improving in their job.

A combination of common sense plus the specialized knowledge and skill we pick up in the course of doing any job. But Penns arrogance came across all too clearly; he ended up with only one job offer from a second-tier outfit.

Credit managers must sense when a deal might go bad even if the numbers look fine; executives have to decide whether a new product is worth the time and money it takes to develop; people must make an educated guess about who among a field of candidates for a job will have the best chemistry in a working group. Flow moves people to do their work, no matter what work they do. In short they are leaders. Outstanding team performance raises the group IQ The sum total of the best talents of each member on a team, contributed to their fullest.

When teams operate at their best, the results can be more than simply additive They can be multiplicative, with the best talents of one person catalyzing the best of another and another, to produce results far beyond what any one person might have done. A Concluding Thought Engage the mind, touch the heart, feed the soul This could well be the leadership slogan!! Thank You By: Rekha Aranha. Documents Similar To Daniel Goleman. Rohit Kamalakar. Mahwish Shaukat.

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